Currently, I serve as the UX Lead at the National Anti-Scam Centre, where my work centres on evidence-driven design, WCAG 2.2 AA accessibility, and reducing cognitive load for users navigating high-stress digital journeys.

Currently, I serve as the UX Lead at the National Anti-Scam Centre, where my work centers on evidence-driven design, WCAG 2.2 AA accessibility, and reducing cognitive load for users navigating high-stress digital journeys.